Thursday, October 25, 2012

What does “CTO” Mean?

One question that we get a lot is, “What does CTO mean?".  At Vista Computer Group, our servers are Configure to Order (CTO); this allows us to purchase en masse (getting large bulk discounts that we’re able to pass on to our customers regardless of their order size), break the systems down to the component level, and stock them in our warehouse.

When one of our clients places an order, our team of certified technicians assembles the order according to the specific configuration requested, tests it, and updates the firmware to the most recent versions.  This makes same-day shipments a bit difficult.  If you have an emergency, just let us know and we will work with you to the best of our ability. The SKU on the outside of the box may not match the exact-ordered part number every time, but new systems show up in the original manufacturer’s box just as they would from the direct channel.

So it’s not as simple as picking a handful of boxes up off a dusty shelf and putting them on the next truck out of town, but with free integration, testing, and updating on EVERY order that goes out the door, we think our customers appreciate the extra 10%.


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